Last updated: October 2025
By booking a service, creating an account, or using Select Home Cleaning, you agree to the customer terms and conditions documented for the platform. These terms govern your use of the service, booking workflow, communication, payments, and account behavior.
To use the service, you must be at least 18 years old, capable of entering into a binding agreement, and provide accurate account and booking information. You are responsible for keeping your account credentials secure and for activity that occurs under your account.
Select Home Cleaning documents its role as a platform connecting customers with vetted cleaning professionals. Users agree to provide accurate access details, use the platform lawfully, follow the payment process, and treat cleaners and team members respectfully.
Customer materials also describe key service rules around scheduling, cancellations, and refunds. Rescheduling is generally allowed in advance, while late cancellations may trigger fees or loss of refund eligibility. Refunds and service adjustments are reviewed based on the specific situation.
Accounts may be suspended or terminated for misuse, fraud, or violations of the terms. The documented terms also limit liability so that claims are generally capped at the cost of the specific service at issue and exclude indirect or consequential losses to the extent allowed by law.
If you have questions about these terms, contact sammi@selectjanitorial.com.
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